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Competences
Experience
Front Office Agent
Anise Aluma Tapestry Collection By Hilton
2025-05 -
Welcomed and assisted international guests with high standards of professionalism, managing check‑in and check‑out procedures efficiently using Opera PMS. Handled phone calls, email inquiries and resolved guest issues promptly. Utilised English and Spanish language skills to deliver personalized service. Coordinated with housekeeping and maintenance to ensure smooth operations.
Reservations Agent (Internship)
TourGreece
2023-07 - 2023-10
Managed individual (FIT) and group reservation requests for international travel agencies and B2B clients across mainland Greece and the islands. Handled hotel booking confirmations, room allotments and daily communication with partner suppliers and hoteliers. Processed booking modifications, cancellations and special guest requests using internal CRM and booking engines.
Data Entry Specialist
HSM Technologies
2023-01 - 2023-07
Prepared, sorted and verified high volumes of data with high accuracy. Maintained and updated computer databases and spreadsheets using MS Excel. Corrected data errors and compiled information for daily reporting, ensuring data integrity for operational use.
Storekeeper
Sklavenitis A.E
2021-06 - 2022-07
Managed stock control, inventory organization and warehouse operations. Coordinated receipt, storage and dispatch of goods, ensuring optimal stock levels and minimizing shrinkage.
Barista / Waiter
Mikel / Lesante Blu / Akanthus
2019-09 - 2024-10
Delivered high‑quality customer service in fast‑paced café environments, handling cash transactions, beverage preparation and order fulfillment. Collaborated with team members to maintain service standards and ensure guest satisfaction.
Langues
Greek
native
English
fluent
Spanish
intermediate
Derniere mise a jour: il y a 3 semaines