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Competences
Experience
Teacher's Aide
Caddo Parish School Board
2001-02 -
Provided classroom and office support at Summer Grove Elementary, handling customer service, multi‑tasking, counseling and problem‑solving for students and staff. Assisted with medical assistance tasks and special education needs. Managed daily classroom operations, coordinated with teachers, and facilitated communication between parents and school. Utilized strong organizational skills to maintain records and support a safe learning environment.
Teller/Relationship Banker
Bank One/Chase
1997-08 - 2000-11
Delivered front‑line banking services, processing transactions and building customer relationships. Provided financial advice, opened accounts, and resolved client inquiries, enhancing customer satisfaction. Utilized banking software and cash handling procedures to ensure accuracy and compliance. Contributed to meeting sales targets and cross‑selling banking products.
Department Manager
JC Penney
1985-08 - 1997-07
Managed a retail department, overseeing staff scheduling, inventory control and visual merchandising. Produced monthly sales reports, set sales goals and monitored performance against targets. Handled gift registry services for weddings and housewarmings, providing personalized customer assistance. Developed team training programs and maintained high standards of customer service.
Formation
Associate in Marketing
Langues
English
fluent
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