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Competences
Experience
Teacher's Aide
Caddo Parish School Board
2001-02 -
Provided classroom and office support at Summer Grove Elementary, handling customer service, multi‑tasking, counseling and problem solving for 19+ years. Assisted with medical assistance tasks and special education needs, fostering a supportive learning environment. Managed daily operations, coordinated with teachers and parents, and contributed to student wellbeing. Continuously adapted responsibilities, demonstrating flexibility and dedication.
Teller/Relationship Banker
Bank One/Chase
1997-08 - 2000-11
Delivered front‑line banking services, processing transactions and building customer relationships. Managed account inquiries, cross‑selling banking products and resolving client issues with a focus on service excellence. Utilized banking software and cash handling procedures to ensure accuracy and compliance. Contributed to branch sales goals through proactive relationship management.
Department Manager
JC Penney
1985-08 - 1997-07
Oversaw a retail department, responsible for monthly sales reports, inventory control and visual merchandising. Led a team of sales associates, set sales targets and coached staff to achieve performance goals. Managed gift registry services for weddings and housewarmings, enhancing customer satisfaction. Coordinated promotional displays and ensured compliance with company standards.
Formation
Associate in Marketing, Louisiana State University-Shreveport
Langues
English
fluent
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