Head of China Desk (Global Grade 14)

About the role

The Head of China Desk will drive business development and manage key customer relationships for a portfolio of Chinese accounts. This senior position requires proactive account planning, regular communication with major clients, and coordination of cross‑functional activities to meet performance targets.

Key responsibilities

• Lead the account planning and execution process for all Chinese accounts.
• Maintain regular contact with significant customers, addressing queries and building strong relationships.
• Coordinate CST activities to achieve account performance objectives and customer expectations.
• Identify and approach new, high‑potential customers in the region.
• Monitor account performance metrics, prepare reports, and present insights to senior leadership.
• Oversee recruitment, development, and performance management of regional Key Account Managers.

Required profile

• Degree in Sales, Business Administration, Marketing, Engineering or a related field.
• Minimum 5 years of experience in mining, construction, energy or transportation sectors.
• Proven track record as a Key Account Manager in a B2B environment.
• Hands‑on experience with CRM and account management systems.
• Strong understanding of commercial and internal business functions.
• Fluent Mandarin speaking and willingness to travel as needed.

Required skills

• CRM software proficiency
• Microsoft Office suite
• SAP (advantage)