Head of Learning, Cultural Development & Engagement
GSM - Green SM · Abidjan
Description du poste
About the role
The Head of Learning, Cultural Development & Engagement will shape and execute a comprehensive learning, culture and employee engagement strategy across all functions. This senior role is essential for fostering a continuous‑learning environment, reinforcing organisational values and driving productivity to support the company’s market growth.
Key responsibilities
- Develop and implement a holistic Learning & Development strategy aligned with business objectives, including onboarding, soft‑skill, functional, and leadership programs.
- Conduct training needs assessments with department heads and design relevant curricula.
- Organise and deliver in‑person, virtual and on‑the‑job training sessions, while managing LMS platforms and other digital learning tools.
- Track training effectiveness through feedback, assessments and performance metrics, ensuring consistency across departments.
- Plan, budget and roll out corporate culture initiatives that promote core values and a positive work environment.
- Design employee engagement programmes, measure outcomes and continuously refine them.
- Build and lead a team of internal trainers or external facilitators and manage the department’s budget.
Required profile
- Bachelor’s degree in Human Resources, Education, Organizational Psychology or a related field.
- Minimum 5 years of experience in Learning & Development, Organizational Culture or Employee Engagement, preferably with office‑based staff.
- Proven experience at a department‑head or managerial level, with a track record of leading teams.
- Strong facilitation, communication and stakeholder‑management abilities.
- Fluent in English; knowledge of local languages is a plus.
- Strategic mindset capable of translating business needs into learning and culture solutions.
Required skills
- LMS platforms
- Modern learning tools
- Blended learning approaches
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GSM - Green SM
Abidjan
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