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Head of Learning, Cultural Development & Engagement

GSM - Green SM · Abidjan

🇬🇧 English
LMS platforms Modern learning tools Blended learning approaches

Description du poste

About the role

The Head of Learning, Cultural Development & Engagement will shape and execute a comprehensive learning, culture and employee engagement strategy across all functions. This senior role is essential for fostering a continuous‑learning environment, reinforcing organisational values and driving productivity to support the company’s market growth.

Key responsibilities

  • Develop and implement a holistic Learning & Development strategy aligned with business objectives, including onboarding, soft‑skill, functional, and leadership programs.
  • Conduct training needs assessments with department heads and design relevant curricula.
  • Organise and deliver in‑person, virtual and on‑the‑job training sessions, while managing LMS platforms and other digital learning tools.
  • Track training effectiveness through feedback, assessments and performance metrics, ensuring consistency across departments.
  • Plan, budget and roll out corporate culture initiatives that promote core values and a positive work environment.
  • Design employee engagement programmes, measure outcomes and continuously refine them.
  • Build and lead a team of internal trainers or external facilitators and manage the department’s budget.

Required profile

  • Bachelor’s degree in Human Resources, Education, Organizational Psychology or a related field.
  • Minimum 5 years of experience in Learning & Development, Organizational Culture or Employee Engagement, preferably with office‑based staff.
  • Proven experience at a department‑head or managerial level, with a track record of leading teams.
  • Strong facilitation, communication and stakeholder‑management abilities.
  • Fluent in English; knowledge of local languages is a plus.
  • Strategic mindset capable of translating business needs into learning and culture solutions.

Required skills

  • LMS platforms
  • Modern learning tools
  • Blended learning approaches

Questions fréquentes

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GSM - Green SM

Abidjan