HR Business Partner - Bilingual (French/English)

About the role

Jaza builds solar-powered battery charging shops in Sub-Saharan Africa and is expanding its operations into new markets. As the HR Business Partner for new markets, you will launch new markets, work closely with Employer of Record partners, Group and country HR teams and the New Market Team, and help set up teams, systems and culture in new countries. The role suits someone who thrives in ambiguity and a fast pace, enjoys building HR infrastructure from scratch, and can move between leadership coaching and monthly payroll data verification.

Key responsibilities

• Act as the dedicated HR Business Partner for new markets teams from pilot through scale-up and handover to the country HR lead.
• Coach and advise group managers on performance management, employee development and disciplinary actions, and manage the performance cycle (probation reviews, goals, reviews) until handover.
• Work with Talent Acquisition and recruitment agencies on hiring, ensuring a good candidate experience and onboarding.
• Drive employee wellbeing, engagement and culture action planning.
• Set up core HR processes for contracting, payroll, mandatory insurance and record keeping, implement the HRIS in new markets, and keep employee records accurate and compliant.
• Submit monthly group payroll data accurately and support global employee benefits administration.
• Own the relationship with Employer of Record partners, liaise with local labor law experts and ensure legal compliance.

Required profile

• 5 to 8 years of agile HR experience, including at least 3 years as an HR Business Partner or People Partner across multiple African countries.
• Bachelor's degree in Human Resource Management, Law, Business Administration, Psychology or a related field.
• Deep practical understanding of labor laws and practices across African countries; experience in Canadian, Chinese or US markets is a strong plus.
• Comfortable managing relationships with EOR companies and external legal counsel.
• Detail-oriented, confidential, and fluent in French and English.

Required skills

• Cross-border HR expansion and EOR management
• Multicountry labor law and compliance (Africa focus)
• Full-lifecycle HR operations and payroll verification
• Strategic coaching and employee relations
• Culture scaling and change management
• Startup agility and tolerance for ambiguity