Mobile Phone Repair Technician

About the role

A full-time, on-site Mobile Phone Repair Technician position based in Abidjan. The technician diagnoses and repairs mobile phones, tablets and related electronic devices, covering both hardware and software issues.

Key responsibilities

• Perform detailed inspections, troubleshoot faults, replace components, update software and test devices to ensure they work properly.
• Maintain a clean and organized workstation and manage repair tickets.
• Document the work performed accurately.
• Interact with customers to explain diagnoses, give repair estimates and ensure timely, high-quality service.

Required profile

• Strong troubleshooting and appliance repair skills, with experience in mobile phone and small electronic device repairs.
• Equipment maintenance skills, including proper handling of tools, diagnostic equipment and parts inventory.
• Communication and customer satisfaction skills, with the ability to explain technical issues clearly and professionally.
• Attention to detail, problem-solving ability and a commitment to quality and safety.
• Ability to work on-site in Abidjan, manage time effectively and collaborate with colleagues.
• Previous experience in a repair center or technical support environment is an advantage; relevant technical training or certification in electronics or mobile phone repair is beneficial.