Receptionniste - Stage

About the role

We are looking for a motivated Receptionist Intern to join our hospitality team in Abidjan. This internship offers hands‑on experience at the front desk of a hotel environment, allowing you to develop professional customer‑service skills.

Key responsibilities

• Greet and welcome guests with a professional and friendly demeanor.
• Manage check‑in and check‑out procedures using the hotel’s reservation system.
• Answer phone calls, respond to emails, and handle basic inquiries.
• Maintain the reception area’s cleanliness and organization.
• Coordinate with housekeeping and other departments to ensure smooth guest experiences.

Required profile

• Good personal presentation and strong sense of hospitality.
• Ability to work in a team, prioritize tasks and handle multiple requests.
• Professional attitude, dynamism and excellent interpersonal skills.
• Prior experience in the hotel sector is an advantage.

Required skills

• Basic proficiency with standard office software.

What we offer

• Practical experience in a real‑world hotel setting.
• Opportunity to develop communication and organizational abilities.
• Mentorship from experienced hospitality professionals.