Customs Declarant and Runner

About the role

DHL Express Côte d'Ivoire is hiring a Customs Declarant and Runner for its Operations team in Abidjan. Reporting to the Transit Supervisor, the role ensures that import and export shipments are cleared on time and in compliance with local customs regulations, DHL procedures and global quality standards.

Key responsibilities

• Review and analyse customs documents such as invoices, AWBs, packing lists, certificates and licenses.
• Verify shipment information in DHL systems and determine the appropriate HS codes and customs regulations.
• Assess customs values and prepare accurate coding and declaration documentation.
• Process import and export declarations and manage provisional and simplified declarations within service levels.
• Coordinate with customs authorities and valuation officials on assessments and valuation reviews, and regularise provisional declarations and special customs regimes.
• Keep customers and internal stakeholders informed about shipment status, missing documents and customs requirements.
• Collaborate with Customer Service, Operations, Finance and Sales teams, maintain accurate records and prepare operational reports.
• Collect and deliver documents, correspondence and small shipments between DHL, customers, authorities, customs, banks and other partners, and provide document submission support to Operations, Gateway and Customs teams.

Required profile

• Bachelor's degree or higher national diploma (Bac+2/Bac+3) in logistics, international trade, customs or a related field.
• At least 3 years of experience in customs clearance operations.
• Strong knowledge of customs regulations, HS classification, customs regimes and Incoterms; advanced understanding of customs valuation and CIF calculations.
• Good command of written and spoken English is an advantage.

Required skills

• Proficiency in customs systems and Microsoft Office.
• Experience with DHL tools and systems is an advantage.
• Analytical, problem-solving and organisational skills, with good communication.

What we offer

• Work for the world's largest international company.
• A dynamic, diverse team and continuous learning and development opportunities.
• A rewarding career in a fast-paced global organisation.