Maintenance Engineer

About the role

The Maintenance Engineer will provide hands‑on technical support to ensure the smooth operation of Chrysos’ PhotonAssay™ equipment. This permanent full‑time position is based in Korhogo, Ivory Coast, and works closely with the global support team.

Key responsibilities

• Schedule monthly maintenance and respond quickly to breakdowns to minimise downtime.
• Provide technical support via telephone, email and remote computer login, coordinating with Chrysos headquarters and the technology partner in China.
• Train customers on safe operation and maintenance of the equipment.
• Manage spare‑parts inventory for each installation site.
• Complete maintenance and spares documentation and deliver feedback to customers.
• Assist in developing and continuously improving maintenance processes for PhotonAssay™.
• Support installation and commissioning of new systems.
• Prepare fault records for statistical reporting.
• Conduct root‑cause analysis of faults and safety incidents.
• Promote a safe work environment.

Required profile

• Tertiary qualification in electrical, electronic or mechatronic engineering or a related technical discipline.
• Demonstrated experience maintaining technical equipment.
• Strong customer‑service orientation.

Required skills

• Electrical engineering
• Electronic engineering
• Mechatronic engineering
• Technical troubleshooting
• Remote diagnostics (remote computer login)
• Spare parts inventory management
• Root cause analysis