Order Processing Specialist (Part‑time, Remote)

About the role

SupportYourApp is looking for a bilingual Order Processing Specialist to join its remote team. You will handle incoming order emails, validate details, and ensure data integrity while providing evening and night‑shift support.

Key responsibilities

• Read and review incoming emails in the order mailbox, logging requests efficiently.
• Handle inbound customer inquiries during evening/night shifts and provide timely solutions.
• Review and validate order details to maintain accurate records.
• Flag missing, unclear, or problematic information in processed orders.
• Compile and submit a comprehensive weekly issues report.

Required profile

• Excellent English and French communication skills (C1 level).
• Experience with end‑to‑end order processing, reporting, order entry, and fulfillment tracking.
• Strong attention to detail and ability to maintain accurate data.
• Accountability and time‑management skills to meet weekly reporting deadlines.
• Ability to work independently with a stable internet connection.

Required skills

• Familiarity with Odoo (preferred).

What we offer

• Fixed schedule: Sundays, 6 PM‑9 PM GMT+2.
• Fully remote work.
• Compensation in USD.
• Rewards for referring friends.
• Supportive leadership focused on development.
• Inclusive international environment with no time‑tracking requirements.