Senior Manager, Products and Solutions

About the role

The Senior Manager, Products and Solutions drives the development, commercialization, deployment and performance of products and solutions across multiple markets and client segments. The role identifies growth opportunities, defines product and go-to-market strategies, leads cross-functional initiatives and acts as a strategic advisor to clients and internal stakeholders. It requires working across multiple geographies and stakeholder groups while managing several initiatives at once.

Key responsibilities

• Develop and execute product and solutions strategies, analyze market dynamics and contribute to business planning and commercialization strategies
• Lead commercialization and deployment of products from concept through launch, manage roadmaps and adoption strategies
• Act as a trusted advisor to clients, supporting engagements, workshops, presentations and business development proposals
• Manage multiple strategic initiatives across markets and business units, setting governance, milestones and success measures
• Monitor performance, adoption and commercial metrics, and promote continuous improvement
• Stay informed on emerging technologies and industry trends, and foster knowledge sharing across teams

Required profile

• 8+ years of relevant experience in payments, banking, fintech or technology with a bachelor's degree, or 5+ years with an advanced degree (Masters, MBA, JD, MD) or 2 years with a PhD; preferred: 10+ years or 7+ years with an advanced degree
• Experience in product management, product owner, business process analyst or sales operations roles
• Experience applying Agile principles and developing software capabilities for sales, service or customer relationship management
• Experience managing complex projects and collaborating across systems, marketing and sales teams
• Fluent in French and English; experience across multiple countries is highly desirable

Required skills

• Agile principles; preferred: CSM and CSPO certifications
• Strong understanding of consumer payments, card products, digital payments and issuing business models (preferred)
• Product management, product commercialization, business development or consulting experience (preferred)
• Digital fluency, including use of emerging technologies such as Generative AI tools