Driver Training Specialist
GSM - Green SM · Abidjan
Job description
About the role
Green SM, an electric vehicle and sustainable mobility solutions provider based in Vietnam, is preparing to enter the Ivory Coast market. As Driver Training Specialist, you will plan and deliver training programs that help drivers onboard smoothly, operate safely and consistently meet the company's service standards. You will work closely with internal trainers, external facilitators and operations teams to build a training system that scales with the company's rapid expansion.
Key responsibilities
- Plan, organize and facilitate in-person, virtual and on-the-job training sessions for drivers.
- Coordinate with internal trainers and external facilitators or vendors, and manage the training schedule and logistics.
- Organize onboarding programs, training sessions and related engagement and communication activities for the driver community.
- Track and monitor training effectiveness through feedback, assessments and performance metrics.
- Analyze results, report findings to the Head, and recommend improvements to training content and delivery.
- Work with Operations and other stakeholders to identify skill gaps and recurring issues, and turn them into targeted training.
Required profile
- Bachelor's degree in Education, Training & Development, Human Resources, Business Administration, Transportation, Logistics, Psychology or a related field.
- Minimum 2-3 years of experience in frontline workforce training, driver training, employee engagement or field operations, preferably in transportation, ride-hailing, logistics or other large-scale service operations.
- Proven ability to facilitate training and engage large groups of drivers.
- Good communication, planning and problem-solving skills; English is an advantage.
- Strong organizational skills, comfortable managing multiple sessions, vendors and schedules in a fast-paced, field-oriented environment.
To apply, send your CV (English version) by email or apply directly on LinkedIn.
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Published 3 hours ago
Expires 1 month from now
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GSM - Green SM
Abidjan
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