Mining Key Account Manager

About the role

The Mining Key Account Manager will be based in Ivory Coast and will drive business growth for a leading international manufacturer of heavy equipment serving the mining sector. You will manage a portfolio of mining clients, promote equipment solutions, and ensure high levels of customer satisfaction.

Key responsibilities

• Develop and nurture business relationships with mining companies and subcontractors.
• Identify sales opportunities, conduct commercial prospecting and negotiate offers and contracts.
• Design and execute key‑account development strategies.
• Promote mining equipment and machinery to clients.
• Monitor tenders, mining projects and coordinate with technical, after‑sales and spare‑parts teams.
• Follow up regularly on customer satisfaction and handle post‑sale issues.
• Perform competitive intelligence and market analysis for the mining sector.
• Prepare regular commercial activity reports for management.

Required profile

• Bachelor’s to Master’s degree (Bac+3 to Bac+5) in Business Administration, Mining, Mechanical or Industrial Engineering or related field.
• Minimum 5 years of experience selling mining, construction or industrial equipment.
• Proven key‑account management experience.
• Good knowledge of the mining sector in West Africa, especially Burkina Faso.
• Fluent French and proficient English; Chinese is an asset.

Required skills

• Proficiency with Excel.
• Proficiency with PowerPoint.
• Experience using CRM systems.