Graduate Presales Engineer

About the role

Bayobab FibreCo is looking for a graduate to join its presales function. The graduate will help understand customer requirements, develop technical solutions and proposals and support the sales process under the guidance of experienced team members. The role covers the responsibilities of the existing Presales Engineer profile.

Key responsibilities

• Presales and technical support: turn customer needs into technical solutions, prepare proposals, presentations and solution documentation, and support responses to customer RFPs and RFIs.
• Solution design and connectivity: gain exposure to fiber networks, IP transit, datacenters, satellite connectivity, cloud and enterprise connectivity, and help with basic solution design and feasibility checks.
• Sales and customer support: work with sales teams on customer business and technical needs, presentations and discussions, and contribute to timely responses to customer solution requests.
• Cross-functional collaboration: work with Sales, Product, Network Planning, Operations and Service Delivery teams, coordinate technical inputs and take part in product and technical knowledge-sharing sessions.
• Learning and continuous improvement: keep up with telecom and ICT developments, take part in graduate development and technical training, and maintain solution documentation.

Required profile

• Recent graduate with a strong academic record and interest in technology sales.
• Minimum Bachelor's degree in Telecommunications Engineering, Computer Science, Information Technology, Electronics/Electronic Engineering, Network Engineering, Business Technology or a related field.
• An internship, academic project or practical exposure to telecommunications, ICT, networking, presales or technical sales is an advantage; exposure to customer-facing activities or solution development is also advantageous.

Required skills

• Basic understanding of telecommunications networks and ICT solutions.
• Academic exposure to fiber networks and services, IP networking and IP transit, datacenters, satellite connectivity, cloud solutions and enterprise connectivity.