Regional Director of Driver Recruitment - Africa

About the role

Green SM, a fast-growing electric mobility and ride-hailing company, is looking for a Regional Director of Driver Recruitment to drive operational excellence and business growth across its African markets. This is a global headcount position: the successful candidate will be assigned to one African market and must be willing to relocate.

Key responsibilities

• Define and execute the regional driver recruitment strategy and long-term driver supply plans, partnering with Country Management and Operations to forecast workforce needs and plan for new markets and city launches
• Lead large-scale driver acquisition across multiple countries, designing multi-channel strategies such as referrals, digital sourcing, recruitment centers, partnerships and community engagement
• Manage the recruitment funnel, conversion optimization, candidate experience and governance standards
• Monitor KPIs such as driver acquisition volume, onboarding readiness, time-to-hire, cost-per-acquisition and activation and retention rates, and build reporting frameworks for executive insight
• Build and lead recruitment teams across countries, coach local leaders and set performance expectations
• Work with Operations, Marketing, Product, Finance, Legal, Compliance and Customer Experience teams, and advise regional and global executives

Required profile

• Bachelor's degree in Business Administration, Human Resources, Operations Management or a related field; an MBA is an advantage
• 10+ years of experience in recruitment, workforce acquisition, operations, marketplace management or related fields
• At least 5 years of leadership experience managing large-scale recruitment or frontline workforce organizations
• Proven track record of high-volume workforce acquisition across multiple cities, regions or countries
• Background in ride-hailing, mobility, transportation, logistics, delivery platforms, telecommunications or retail operations
• Demonstrated success in workforce planning, organizational scaling and market expansion
• Fluent English; experience across African markets is highly preferred
• Willingness to relocate and travel extensively across Africa

Required skills

• Data-driven decision-making and strong analytical abilities
• Leadership, communication and stakeholder management
• Experience in high-growth, fast-paced international environments