Regional Director of Driver Recruitment - Africa
GSM - Green SM · Abidjan
Description du poste
About the role
Green SM, a fast-growing electric mobility and ride-hailing company, is looking for a Regional Director of Driver Recruitment to drive operational excellence and business growth across its African markets. This is a global headcount position: the successful candidate will be assigned to one African market and must be willing to relocate.
Key responsibilities
- Define and execute the regional driver recruitment strategy and long-term driver supply plans, partnering with Country Management and Operations to forecast workforce needs and plan for new markets and city launches
- Lead large-scale driver acquisition across multiple countries, designing multi-channel strategies such as referrals, digital sourcing, recruitment centers, partnerships and community engagement
- Manage the recruitment funnel, conversion optimization, candidate experience and governance standards
- Monitor KPIs such as driver acquisition volume, onboarding readiness, time-to-hire, cost-per-acquisition and activation and retention rates, and build reporting frameworks for executive insight
- Build and lead recruitment teams across countries, coach local leaders and set performance expectations
- Work with Operations, Marketing, Product, Finance, Legal, Compliance and Customer Experience teams, and advise regional and global executives
Required profile
- Bachelor's degree in Business Administration, Human Resources, Operations Management or a related field; an MBA is an advantage
- 10+ years of experience in recruitment, workforce acquisition, operations, marketplace management or related fields
- At least 5 years of leadership experience managing large-scale recruitment or frontline workforce organizations
- Proven track record of high-volume workforce acquisition across multiple cities, regions or countries
- Background in ride-hailing, mobility, transportation, logistics, delivery platforms, telecommunications or retail operations
- Demonstrated success in workforce planning, organizational scaling and market expansion
- Fluent English; experience across African markets is highly preferred
- Willingness to relocate and travel extensively across Africa
Required skills
- Data-driven decision-making and strong analytical abilities
- Leadership, communication and stakeholder management
- Experience in high-growth, fast-paced international environments
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GSM - Green SM
Abidjan
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