Warehouse Supervisor (Finished Goods, Packaging, Labels and Raw Materials)

About the role

UPL is looking for a Warehouse Supervisor who reports to the Supply Chain Manager. The role leads and controls all warehouse operations for Finished Goods, Packaging Materials, Labels and Bulk Raw Materials, ensuring safe and efficient receipt, storage, picking, dispatch and inventory control in line with company SOPs, HSE requirements and SAP/stock-management processes. It also supervises permanent staff, temporary staff, handling teams and third-party service providers.

Key responsibilities

• Plan, coordinate and supervise daily operations: container offloading, truck loading, storage, picking, staging, transfers and dispatch, with proper product segregation, identification, location management and housekeeping.
• Coordinate priorities with Supply Chain, Sales, Production, Procurement and Logistics to ensure timely availability and delivery.
• Enforce FIFO/FEFO where applicable and manage NCM, damaged, blocked, ageing and excess stock.
• Supervise warehouse employees and service providers, allocate tasks, monitor productivity and ensure compliance with HSE requirements, SOPs and internal controls.
• Receiving: verify incoming goods against PO, delivery note, packing list and shipping documents, record discrepancies, sign documents and post receipts accurately in SAP/ERP.
• Picking and dispatch: supervise accurate picking with batch/lot and FIFO/FEFO controls, verify loading and dispatch documents, post dispatches in SAP/ERP and maintain traceability through Proof of Delivery.
• Inventory control: run a cycle-count programme, investigate variances, control stock movements and returns, and drive continuous improvement to meet the stock-accuracy target.
• Reporting: prepare daily, weekly and monthly reports (KPI dashboard, ageing, excess, NCM, space utilisation, productivity) and maintain an action tracker for issues and corrective actions.
• People management: coach staff on SOPs, good warehousing practice, HSE and SAP/ERP discipline, and build strong relationships with internal teams, transporters, suppliers and auditors.

Required profile

• Strong team leadership, supervision and communication skills, with attention to detail and integrity.
• Ability to analyse root causes, solve problems and escalate risks proactively.
• Continuous-improvement and cost-saving mindset, with adaptability and results orientation.

Required skills

• Good understanding of receiving, put-away, picking, dispatch, returns and stock-count processes.
• Advanced use of Microsoft Excel for KPI monitoring and reconciliation.
• Working knowledge of SAP ERP inventory and warehouse transactions is highly desirable.
• Space management, capacity planning and warehouse layout skills.