Account Manager

About the role

We are looking for an Account Manager to build and maintain strong relationships with Glovo’s partners across our marketplace. You will act as the main point of contact, driving partner growth and ensuring a high‑quality experience for both merchants and customers.

Key responsibilities

• Establish and nurture excellent relationships with partners through proactive communication.
• Monitor and improve partners’ business performance, aiming to meet company OKRs.
• Analyse KPIs, prepare reports and take actions to achieve targets.
• Own the full partner lifecycle, from top‑line revenue to bottom‑line P&L.
• Collect partner feedback and translate it into product, marketing and operational improvements.
• Ensure partner content quality and increase visibility through offline marketing activations.
• Negotiate commissions and identify monetisation opportunities to boost revenue.
• Serve as the liaison between Glovo’s internal teams and partners.

Required profile

• 2+ years of hands‑on experience in sales, account management or consulting.
• Strong commercial and negotiation abilities.
• Analytical mindset with data‑driven problem‑solving skills.
• Proactive, detail‑oriented and able to get things done.
• Excellent verbal and written communication skills.
• High interpersonal and influencing capabilities, with an empathetic and inclusive attitude.
• Comfortable thriving in a fast‑growth, high‑performance start‑up environment.
• Degree in Business Administration, Marketing, Engineering or a related field.

Required skills