Head of Human Resources

About the role

Xanh SM, an electric vehicle and sustainable mobility solutions provider based in Vietnam, is preparing to launch operations in the Côte d'Ivoire market and is looking for a Head of Human Resources. The role covers HR planning, organizational structure, workforce planning, performance management, talent pipelines, HR budgeting, HR systems and policy development, and acts as a strategic HR Business Partner.

Key responsibilities

• Plan and manage HR activities, organizational structure and workforce planning; recruit, onboard, train and coach employees
• Standardize training frameworks and strengthen the HR team's capabilities
• Lead performance management, employee classification, succession planning and talent pipeline development
• Develop HR budgeting assumptions, review HR costs, prepare detailed budgets and monitor actual spending against approved budgets
• Develop quarterly and annual HR plans, design and improve HR systems and policies, and track implementation progress
• Act as strategic HR Business Partner, manage labor and employee relations issues and develop HR policies and procedures
• Deliver HR services such as employee lifecycle management, salary reviews, promotions, transfers and terminations, and employee relations case management
• Maintain headcount, HR system data (e.g. SAP / HRIS) and HR reporting and analytics
• Oversee payroll, bonuses, benefits, personal income tax reporting and social insurance compliance
• Ensure labor law compliance, support trade union and employee representative activities, and run compliance audits

Required profile

• Bachelor's degree or higher in Human Resources Management, Economics, Business Administration, Law or a related field
• At least 10 years of HR experience, including at least 3 years in a Head of HR / HR Manager role at a company of comparable size
• Experience in ride-hailing or transportation is highly preferred
• Ability to build teams, manage operations and drive performance outcomes
• High integrity, strong sense of ownership, and a decisive, agile, results-driven mindset

Required skills

• Solid foundation in HR management principles, frameworks and operating models
• In-depth knowledge of labor law, personal income tax, social insurance and related regulations
• Understanding of business operations, industry dynamics and growth strategies